Technician inspecting solar panels with a tablet

For O&M contractors

Fewer truck rolls, faster fixes, clear SLAs.

From alarm to fixed, with proof for every client.

Turn inverter alarms into work orders, dispatch the right technician and show each client the response time you promised.

Alarm to work orderSLA trackingPer-client reporting

Work orders

One click from alarm to job.

Plant, device and fault are filled in; the technician gets it on their phone.

Work orderSample data

WO-2318 Inspect INV-03

Resolved
Created fromCritical alarm, 07:40
AssignedField team, South East
On site10:05
FixAC breaker reset, firmware updated
RecoveryBack to expected output 11:32

SLA

Response and resolution times, measured.

Clocks start with the alarm and stop when production is back, not when the form is closed.

Alarms, todaySample data
  • 07:40

    CriticalCanterbury Farm Array

    INV-03 grid fault, output 0 kW

  • 07:52

    MajorTonbridge Works Roof

    String 2.4 current 41% below peers

  • 08:15

    MinorAshford Distribution Centre

    Comms latency above 10 min

Multi-client

Every client sees only their plants.

Separate access per client, with their own monthly report and alarm history.

PortfolioSample data

Live output

2.66 MW

Today

14.2 MWh

Availability

96.8%

SiteOutputPR
Ashford Distribution Centre812 kW84.1%
Maidstone Cold Store446 kW81.7%
Canterbury Farm Array0 kWn/a
Tonbridge Works Roof298 kW78.2%
Dover Logistics Hub1104 kW85.4%

In practice

Problems we solve

ProblemHow WorkyPower answersWhat you see
Alarms arrive in five vendor portalsOne alarm list across brandsPrioritised by £ impact
SLA disputes with clientsTimestamped alarm and job historySLA report per client
Repeat visitsFault history per deviceRecurring fault list
Works with the inverters you already have. Check compatibility

From alarm to fixed, with proof for every client.

Connect one plant free for 14 days. No hardware, no card, cancel any time.